people researcher + SOLUTION DESIGNER, COmedian, WRITER, PODCAST HOST for 4 years my work in tech has focused on PERSONAL FINANCE FOR FINANCIALLY VULNERABLE PEOPLE
In my professional life, I help organizations understand how human experiences are shaped by technology as we develop a viewpoint on how to move forward. I interview people to uncover insights and then engage teams with the meaningful bits, compare that with data, facilitate alignment on problems to tackle and solutions to test. Sometimes I put my designer hat back on and design solutions myself. Other times, I support designers. When needed, I create workshops for teams - often enlivened by "mini-museums" or co-synthesis games - to ensure deeper dialogue as we identify the right problems to solve and iterate toward the most effective solutions.